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Policy Update

Dear Valued Investors,

We would like to begin by reaffirming our strongest commitment to protecting investor funds, restoring confidence, and ensuring that no genuine investor suffers loss while trading with us. Following careful internal deliberations, feedback from our community, and recent operational challenges, we are implementing the following important updates, effective immediately. These measures are designed to strengthen system integrity, enhance security, and ensure long-term sustainability for all investors.


1. Withdrawal Network Upgrade – Investor Fund Protection (Priority Update)

We have received and verified reports of lost funds on the TRC-20 network, which has unfortunately affected some investors and shaken confidence. To decisively address this and prevent any further loss:

  • All withdrawals will now be processed via the Ethereum (ERC-20) network, which offers:

    • Higher security standards
    • Stronger transaction traceability
    • Maximum compatibility with DeFi (Decentralized Finance) infrastructure
  • The ERC-20 network is already our primary deposit network, and aligning deposits and withdrawals on one secure chain significantly reduces risk.

For investors who previously lost funds while withdrawing via TRC-20:

  • Kindly raise a support ticket immediately.
  • Attach clear wallet evidence/screenshots showing that at the time of withdrawal approval, no funds were received at the provided address.
  • Upon verification, funds will be manually credited back to your wallet for withdrawal.

We state this clearly and firmly: No investor is supposed to lose funds while trading with us.


2. Referral Requirement Update (Effective Immediately)

After a comprehensive review, referrals are now mandatory for all investors across all plans, except for those who were officially granted exceptions via a support ticket last week.

Accordingly:

  • All Private Plans must now have referrals whose total investment equals at least double the investor’s capital.
  • This applies to all existing Private Plans, whether running or expired, unless a documented exception was approved via support ticket last week.

This adjustment has been necessitated by the fact that a large number of investors have failed to withdraw NRB and RB funds within 7–30 days after plan expiry, which has hindered system growth. Funds remaining in interest wallets cannot be used for trading and do not add value to the trading pool.


3. Referral Flexibility – Made Easier for Compliance

To support investors and make compliance more convenient:

  • Referral requirements have been made easier and more flexible.
  • If you do not currently have an external referral, you may:
    • Create a new trade within your own account, and
    • Invest the required amount, then
    • Raise a support ticket requesting that the new trade be recognized as your referral.

This option is provided strictly to help genuine investors meet compliance requirements while maintaining transparency and system integrity. All such requests will be reviewed and approved through support.


4. Compliance Timelines for Expired Plans

To allow fairness and a smooth transition, the following grace periods apply:

  • Expired RB investments:
    Investors are allowed 14 days to comply with the referral requirement and withdraw their funds.

  • Expired NRB investments:
    Investors are allowed 21 days to comply and complete withdrawals.

These timelines are final and intended to ensure an orderly exit of expired funds.


5. Adjustment of Plan Durations (Global Economic Calendar Update)

In response to changes in the global economic calendar and market conditions, we are making the following adjustments:

  • RB Plan: from 14 days to 25 days
  • Private Plans: from 30 & 40 days to 45 & 60 days respectively

These adjustments are designed to better align trading cycles with prevailing market realities and enhance sustainability.


Closing Remarks

These updates are protective and progressive, not punitive. They are intended to:

  • Safeguard investor capital
  • Restore confidence
  • Improve liquidity and trading efficiency
  • Support long-term platform growth

We appreciate your cooperation and continued trust. For clarifications, approvals, or exceptions, please engage us only through official support tickets.

Thank you for growing with us and for being part of a secure and sustainable trading ecosystem.

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