Dear Valued Investors,
We would like to begin by reaffirming our strongest commitment to protecting investor funds, restoring confidence, and ensuring that no genuine investor suffers loss while trading with us. Following careful internal deliberations, feedback from our community, and recent operational challenges, we are implementing the following important updates, effective immediately. These measures are designed to strengthen system integrity, enhance security, and ensure long-term sustainability for all investors.
We have received and verified reports of lost funds on the TRC-20 network, which has unfortunately affected some investors and shaken confidence. To decisively address this and prevent any further loss:
All withdrawals will now be processed via the Ethereum (ERC-20) network, which offers:
The ERC-20 network is already our primary deposit network, and aligning deposits and withdrawals on one secure chain significantly reduces risk.
For investors who previously lost funds while withdrawing via TRC-20:
We state this clearly and firmly: No investor is supposed to lose funds while trading with us.
After a comprehensive review, referrals are now mandatory for all investors across all plans, except for those who were officially granted exceptions via a support ticket last week.
Accordingly:
This adjustment has been necessitated by the fact that a large number of investors have failed to withdraw NRB and RB funds within 7–30 days after plan expiry, which has hindered system growth. Funds remaining in interest wallets cannot be used for trading and do not add value to the trading pool.
To support investors and make compliance more convenient:
This option is provided strictly to help genuine investors meet compliance requirements while maintaining transparency and system integrity. All such requests will be reviewed and approved through support.
To allow fairness and a smooth transition, the following grace periods apply:
Expired RB investments:
Investors are allowed 14 days to comply with the referral requirement and withdraw their funds.
Expired NRB investments:
Investors are allowed 21 days to comply and complete withdrawals.
These timelines are final and intended to ensure an orderly exit of expired funds.
In response to changes in the global economic calendar and market conditions, we are making the following adjustments:
These adjustments are designed to better align trading cycles with prevailing market realities and enhance sustainability.
These updates are protective and progressive, not punitive. They are intended to:
We appreciate your cooperation and continued trust. For clarifications, approvals, or exceptions, please engage us only through official support tickets.
Thank you for growing with us and for being part of a secure and sustainable trading ecosystem.